Having acquired the starting package of a mobile operator, you must first of all be wondering what should be the way to update your account. With Giffgaff, it’s as simple as that: available are several options including payments online and via a voucher. What’s more, Giffgaff offers a convenient system of plans (referred to as goodybags) to meet your demands so you can always keep in touch with neither overpaying nor having to restrict yourself.
So, let’s first figure out how to top up Giffgaff account — as well as how to operate it.
Giffgaff number top up in UK
Being one of the leading providers of mobile services in the UK, Giffgaff makes it possible for you to choose any means of payment that suits you and use your bundle in the EU and some selected destinations as well. You can top up Giffgaff number using a debit/credit card or a voucher.
The latter can be bought in most UK supermarkets, newsagents, post offices, petrol stations, corner shops (if you can’t find one, you may as well purchase an O2 or Tesco Mobile voucher — they’ll work fine); stores providing ePay, PayPoint or Payzone services will do, too. Besides, there are a number of online stores where you can easily buy a Giffgaff voucher:
In fact, it’s not only your account you can update but anyone else’s.
Below is detailed information on what’s to be done for account replenishment with a voucher.
Giffgaff top up voucher
Buying a voucher allows you to add credit to your number or acquire a goodybag. There are two ways to update your Giffgaff account with a voucher: you can do it on the official website or directly from your phone.
Redeeming a voucher online
- Visit giffgaff.com and log in;
- Go to the «Top-up» page;
- Click «Or redeem a voucher»;
- Enter your voucher code consisting of 16 digits (without any spaces) in the corresponding field and click «Redeem».
If somehow the amount hasn’t been credited, remember it might take up to one day (though such cases are immensely rare).
Redeeming a voucher over the phone
- Dial 43430;
- Select option 2 and follow the steps;
- Enter the voucher code (be sure to have it at hand when calling).
Your phone account will be updated automatically.
In case you purchased a voucher from sources like we mentioned earlier, you’re also likely to get an e-mail message containing the code.
To add credit to someone else’s account, use the combination #31#43430, entering the number you’d like to replenish.
Note that activating your SIM with a voucher for the first time only requires an online operation — it can’t be done over the phone. For this, click «Activate by voucher».
Top up Giffgaff online via a debit/credit card (PayPal)
Another way to replenish your account online is to use your debit/credit card or PayPal, with no vouchers being required. The process is easy and takes little time.
After logging in, follow the instructions.
- Click on «Top-up» link.
- Choose the airtime value to buy.
- If you don’t have the details of your card stored on your account, enter the card number, name, expiry date and security code. On entering your address postal code, click «Find address» and choose one from the box.
- Click on «Pay now».
- If there’s not an active goodybag, you can promptly turn your top up into a bundle. If you do have one, you’ll be offered an option of setting auto-top up.
For topping up via PayPal, follow these steps:
- Go to «My Payments».
- Enter your PayPal e-mail and click on «Add my PayPal account».
You can also set a default method of payment with a debit/credit card or PayPal stored on the Giffgaff account.
Giffgaff minimum top up
Denominations of vouchers begin from £10; then come £15, £20 and £25. £10 is thus the minimum Giffgaff top up. £5 will be, though, enough for acquiring a goodybag (the most affordable option).
For checking your prepaid account balance, dial *100# and press the call button. You can also check your plan by means of *100*7# combination.
You should purchase a goodybag or add credit every 3 months so you can call and text Giffgaff numbers for free.
To keep your SIM active, you are to make a call or send a text at least every 6 months.